Extremely helpful and informative

I wanted to give you some feedback regarding our move to Abbey Gardens earlier this week. Although you weren't our estate agent, you were the agent for Abbey Gardens, I wanted to let you know just how impressed we were with the service that Barbara provided to us. She was not just friendly and professional but went out of her way to be extremely helpful and informative. I find moving an extremely stressful undertaking and Barbara went above and beyond in dealing with us. We can honestly say we wish she had been looking after us as our estate agent and we will certainly recommend your company to anyone who asks (we have already told lots of people that Neville Turner have been outstanding). Whilst we don't plan to move anytime soon, we cannot praise your company and its services enough. I have emailed Barbara to thank her because she deserves to be thanked for everything she did for us. We found her to be so helpful, giving practical advice as well as being very honest and we felt it easy to trust her. I am so grateful that we dealt with your organisation and Barbara in particular, as she made a stressful situation bearable even though she had no obligation to us whatsoever and therefore didn't have to be as helpful as she was. If and when we move again, we will definitely use your services because having someone who knows the slightly unusual set up of Abbey Gardens was a huge advantage and I realise this detailed level of knowledge is not common and was something that we were able to benefit from.

Alison Mason 01.10.17
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